Shipping & Deliveries

Shipping Information

Free Shipping (U.S. Orders)

  • FREE Shipping on orders over $75 via USPS First Class Ground Advantage.

  • Estimated delivery: 10–14 business days (not guaranteed).

Additional Shipping Options (U.S.)

  • USPS First Class Ground Advantage – 10–14 business days (not guaranteed).

  • USPS Priority Mail – 3–5 business days (not guaranteed).

FedEx Options

  • FedEx 2-Day Air – Delivered within 2 business days (weekends/holidays excluded).

    • Saturday delivery is available upon request for an additional $20 on top of posted shipping costs.

    • Not available to PO Boxes.

  • FedEx Next Day Air – Delivered within 1 business day (weekends/holidays excluded).

    • Saturday delivery is available upon request for an additional $20 on top of posted shipping costs.

    • Not available to PO Boxes.

UPS Options

  • UPS Ground – Reliable ground delivery. Transit time varies by location (usually 1–5 business days).

  • UPS 3 Day Select – Guaranteed delivery within 3 business days (weekends/holidays excluded).

  • UPS 2nd Day Air – Delivered within 2 business days (weekends/holidays excluded).

    • Saturday delivery is available upon request for an additional $20 on top of posted shipping costs.

    • Not available to PO Boxes.

  • UPS Next Day Air – Delivered within 1 business day (weekends/holidays excluded).

    • Saturday delivery is available upon request for an additional $20 on top of posted shipping costs.

    • Not available to PO Boxes.

Rates: Calculated and shown at checkout once your ZIP code is entered.

Signature Required

  • Orders $300+ require a signature upon delivery (insurance requirement).

  • Some high-risk orders under $300 may also require a signature at our discretion.

International Shipping

  • USPS First Class Package International – 1 to 4 weeks (varies by location).

  • USPS Global Express / FedEx to Canada – 5–10 business days.

  • FedEx (outside Canada/US) – 5–10 business days (cost varies).

  • DHL Express – 2–5 business days (cost varies).

Customs & Duties

  • Duties, taxes, and import fees are not included and are the responsibility of the recipient.

  • Please contact your local customs office for details.

Order Processing Times

  • In Stock Items

    • Ship within 24 hours (excluding weekends/holidays).

    • Same-day shipping for orders placed before 2 pm EST.

  • Made-to-Order Items

    • Production time: 2–4 weeks, depending on the style.

    • Estimated production times are listed on each product page. 

Tracking Your Order

  • You’ll receive a shipping confirmation email with a tracking number once your order ships.

  • Tracking may take up to 24 hours to activate after the label is created.

Important Notes

  • Address Corrections (FedEx & UPS only): If an incorrect address is entered, FedEx or UPS charges $15 to change the address after shipment. Please double-check your shipping address to avoid extra fees.

  • Free FedEx or UPS 2-Day Air shipments are also subject to this fee if the address is incorrect.

PuzzleRing.com is operated by UCTUK, LLC, based in the United States.