Puzzle Ring

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Shipping and Returns
Return Order Form
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Shipping Options
 

SHIPPING OPTIONS:
We offer several options for shipping. Please use the table below as a guide on choosing the best option for you:
Method: Time in transit: Cost:
FREE USPS First Class Mail 3 to 7 days on average within US
FREE
USPS Standard (orders under $200) 8 to 21 days Outside US
$5.00
Priority Mail (USPS)
3 days (Not guaranteed) within US only $6.50
$8.50
FedEx 2nd Day Air
(Non-PO Boxes)
2 BUSINESS DAYS - Guaranteed* (excluding weekends & holidays.  Saturday Delivery Extra) within US ONLY $15.00
FedEx Next Day Air
(Non-PO Boxes)
1 BUSINESS DAY - Guaranteed* (excluding weekends & holidays.  Saturday Delivery Extra) within US ONLY $27.00
FedEx 2nd Day Air to AK & HI
(Non-PO Boxes)
2 BUSINESS DAYS - Guaranteed* (excluding weekends & holidays.  Saturday Delivery Extra) within US ONLY $19.00
FedEx Next Day Air to AK & HI
(Non-PO Boxes)
1 BUSINESS DAY - Guaranteed* (excluding weekends & holidays.  Saturday Delivery Extra) within US ONLY $35.00
Canada - USPS Global Express/FedEx 5 to 10 days $34.00
FedEx Outside of US and Canada (orders over $200) 5 to 10 days Prices vary
For Saturday Delivery - FedEx We can add Saturday Delivery to the 2nd day and Next Day air options please email customer support for more details $20.00 (in addition to fees above)
Please note the time listed above are shipping times only.  Production time will vary based on the product ordered.  Check your product description page for made to order times or to see if it is an item in stock.
What does it mean on your website when I read?
ITEM SHIPS IN 24 HOURS - This means item is in stock and will ship Monday through Friday (Excluding Holidays) within 24 hours of you placing your order.
SAME DAY SHIPPING - This means item is in stock and we ship it out the same day you place your order as long as order is placed before 2pm EST (11am PST) - we are sorry it does not mean you receive it the same day. (We are good but not that good.)
Item is Made to Order - This means that the ring you are looking at is not in stock and is made to order.  This process will take between 2 and 4 weeks depending on the style and the description page should tell you this information. 
FREE SHIPPING - All orders shipped within the US qualify for FREE shipping via USPS First Class Mail

*  Guaranteed - FedEx Guarantee means if your package is not delivered within the time-frame the shipping fees you pay will be refunded.  Please note this guarantee does not include delays caused by Acts of God or extreme weather conditions.  Please contact customer service if you feel you qualify for a refund. 

IMPORTANT NOTE: In the event you enter an incorrect address for FedEx deliveries there will be an additional Charge of $11 to change the address AFTER the package has shipped.  Please double check your address to ensure it is correct and avoid additional charges.